NSSF Portal Guide: Login, Register & Reset Steps

NSSF Portal: Login, Registration, and Password Reset Guide

The NSSF Portal is a crucial tool for employers in Tanzania, offering seamless online services for managing employer profiles, employee details, and contribution payments. This guide covers everything you need to know about logging in, registering, and resetting your password step-by-step on the NSSF Portal.

Introduction to the NSSF Portal

The NSSF Employer Self-Service Portal is designed to simplify employer interactions with the National Social Security Fund. Employers can use this platform to:

• Access and update their organizational profiles.
• Manage employee details efficiently.
• Process and track contribution payments.

To get started, employers need an account. Below, we explain how to log in, register, and reset your password on the NSSF Portal.

Step-by-Step Guide to the NSSF Portal

1. Login to the NSSF Portal

Follow these steps to log in to your NSSF Portal account:

1. Visit the NSSF Employer Portal Login page.
2. Enter your Email Address and Password.
3. Click the Login button to access your account.

If you receive a One-Time Password (OTP) via SMS, click on the Account Verification button to verify your account.

Troubleshooting Login Issues:

• Forgot Password? Click the Reset button and follow the password recovery steps.
• Email Verification Issue? Click Resend to receive the verification email again.

2. Register for an NSSF Portal Account

To register for the NSSF Portal, you must be an authorized contact person for your organization with a valid NSSF Employer ID, email address, and mobile number.

Steps to Register:

1. Visit the NSSF Employer Portal Registration page.
2. Fill in the required details:
   • Employer ID
   • First Name, Middle Name, and Last Name
   • Mobile Number and Email Address
3. Create a secure password that meets the following requirements:
   • At least 8 characters.
   • Includes 1 uppercase letter, 1 special character, and 1 number.
4. Re-enter your password for confirmation.
5. Click the Register button.

Once registered, you will receive an activation email. Follow the instructions in the email to activate your account.

3. Reset Your Password

If you’ve forgotten your password, resetting it is simple:

1. Visit the NSSF Portal Password Reset page.
2. Enter your Employer ID and Email Address.
3. Click the Reset Password button.
4. Check your email for a reset token and follow the instructions to set a new password.

Contact Information for Support

For assistance, you can reach out to NSSF via:

• Email: eservices@nssf.go.tz or customercare@nssf.or.tz
• Postal Address: P.O. Box 1322, Benjamin Mkapa Pension Towers, Azikiwe St, Dar Es Salaam, Tanzania
• Call Center: 0800 116 773
• Phone: (255) (22) 2163400-19 or (255) (75) 6140140
• Fax: (255) (22) 2200037

Conclusion

The NSSF Portal provides a streamlined way for employers to manage their profiles, employee details, and contributions. Whether you're logging in, registering, or resetting your password, the steps outlined above ensure a smooth experience.

Have questions or feedback about the NSSF Portal? Share them in the comments below!